Contact

How Can We Help Today?

Owned and operated by Yard Life Essentials, we are happy to answer questions about patio furniture, outdoor kitchens, or your order.

We typically respond within 24 hours on business days
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Choose Your Preferred Channel

Email
support@yardlifeessentials.com
Within 24 hours
Phone
+1 (855) 728-4618
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S. Larger items like gazebos and outdoor kitchen sets follow the same timeline, though carriers may coordinate a delivery window with you.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your delivery in real time. If you have not received tracking information within 3 business days, feel free to email us and we will look into it.

What is your return policy?

We offer 30-Day Returns on eligible items. If something is not the right fit for your outdoor space, check our Return Policy page for full details on how to start a return.

Can I exchange an item for a different style or color?

Contact us with your order number and the item you would like instead, and we will walk you through the process.

What materials are your patio furniture sets made from?

Materials vary by collection and are listed on each product page. Common options include powder-coated aluminum, weather-resistant wicker, and UV-treated fabric cushions designed to hold up through sun, rain, and seasonal changes.

Do fire pit tables require assembly?

Most fire pit tables arrive with some assembly required. Each product includes detailed instructions and the necessary hardware so you can set it up at your own pace in your backyard or on your patio.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Patio Furniture Question
Outdoor Kitchen Inquiry
Returns or Exchanges
General Question
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

We aim to reply to every email within one business day so you are never left waiting.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free shipping on most orders within the Continental U.S., with no order minimum required.

30-Day Returns